Case 3: “I feel excluded, but I can’t explain it well”
Situation: A colleague from a bi-cultural background feels consistently excluded from informal and formal moments.
Reflection as a Proactive Confidential Advisor:
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What does social exclusion mean in this context?
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Are there structural blind spots in how we collaborate?
Proactive response:
- Engage in conversations with multiple employees about inclusion.
- Start an anonymous survey on who does or does not feel at home within the team.
Values to apply: inclusivity, openness, curiosity.
Tool: “Seen and Being Seen” reflection card + open team discussion about (in)visibility.
Tools for Proactive Confidential Advisors
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Case Reflection: Use cases as an entry point for conversations about culture, not as isolated incidents.
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Values Compass: Specify which values you place at the center of your approach.
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Prevention Mirror: Compare signals with existing interventions. What works? What has become ritual?
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Micro-Interventions: Deploy short, targeted actions: statements in meetings, quote of the week, mini e-learning.
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Reporting as Advice: Use your insights to make concrete recommendations at the team or organizational level.