Aggression and violence in the workplace: the role of the confidential advisorAs you know, aggression and violence in the workplace can have a significant impact on employees and the overall work environment. As a confidential advisor, you are responsible for providing a safe space where employees feel supported, while also contributing to structural improvements within the organization. This means that you not only listen and provide guidance, but also actively engage in prevention and awareness-raising.
Biases and cognitive errors in the workplace: the role of the proactive confidential advisorIn the workplace, unconscious thought patterns and group dynamics play a major role in how people interact with each other. Biases such as in-group and out-group bias, the fundamental attribution error, confirmation bias, and groupthink can lead to tension, exclusion, or misunderstandings. As a proactive confidential advisor, you not only assist individual employees but also promote structural awareness within teams and among managers. By recognizing and making cognitive errors discussable, you contribute to an inclusive and safe work environment.
DEIB and the role of the confidential advisor in creating an inclusive workplace cultureDEIB stands for Diversity, Equity, Inclusion, and Belonging. These pillars are essential for building a healthy and respectful workplace culture. As a confidential advisor, you play a crucial role in promoting these values and supporting the organization in implementing and maintaining policies that ensure diversity and inclusion. You do this primarily by proactively contributing to the creation of an inclusive work environment.
Digital monitoring and trust: how monitoring affects social safetyMore and more organizations are using digital monitoring systems: time tracking, performance analyses, productivity trackers, or even AI-driven tools that measure behavior and output. What was once intended to improve processes now touches on a much deeper issue: trust. Because what does psychological safety mean when employees feel they are constantly being watched, evaluated, or compared? As a confidant, you stand right in the middle of this tension: between technology, transparency, and humanity.
The confidential advisor and AI in the workplaceHow you contribute to safety, fairness, and connection in a digital work environment Artificial intelligence (AI) is no longer something of the future.It is already present in recruitment procedures, workload assessments, feedback systems, and even in decision-making. The promise is to work more efficiently, objectively, and intelligently.The reality brings new questions about transparency, inclusion, and trust. AI not only changes how work is done, but also how people feel seen, evaluated, and valued.And that is precisely where your role as a proactive confidential advisor lies. Not to stop technology,but to ensure that people do not feel lost in digital logic.
The impact of workload and stress on boundary-crossing behaviorWorkload and stress are common challenges within organizations. They can not only affect employee productivity and health but also contribute to boundary-crossing behavior. Increased stress levels can lead to reduced self-control, irritability, and lower tolerance for frustrations, negatively impacting the workplace atmosphere. Personal circumstances of employees (such as financial worries) can also generate significant stress, which may manifest in the workplace. A proactive confidential advisor discusses the influence of stress systematically with the management team, encourages workload assessments, and advises on preventive measures such as coaching and flexible working hours. This article explores how workload and stress play a role in boundary-crossing behavior and how you, as a confidential advisor, can address these issues.
The role of the confidential advisor in sexual harassment in the workplaceAs a confidential advisor, you are aware of the impact that sexual harassment in the workplace can have. It is still valuable to consider how you can optimally support employees in these situations. Sexual harassment is a serious issue that can occur in any organization. Your role is not only crucial in providing a safe environment where employees can share their experiences, but also in creating an organizational culture in which respect and prevention are central.
When the boundary is crossed from outsideWhat you can do as a confidential advisor in cases of inappropriate behavior by outsiders Boundary-crossing behavior does not only come from colleagues or supervisors.In many sectors, from healthcare and education to retail, government and service, it is precisely customers, clients, patients or other externals who cause discomfort, tension or aggression. The difficult part is that this type of behavior is often downplayed or normalized. “It comes with the job.”“The customer is king.”“Nothing will be done about it anyway.” But behavior from outside can also hit deeply.And even then employees deserve safety, recognition and support.
