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Referral card for the Proactive Confidential Advisor

The referral card is more than just a tool to provide targeted support to individuals – it’s a strategic instrument that also offers input for policy advice, trend analysis, and culture development. As a confidential advisor in prevention, you collect signals from referrals, which you periodically report back anonymously to HR, management, and/or the executive team. This helps guide policy and actively contributes to a safer and more inclusive organizational culture.

Use this card as:

  • A conversation compass for employees;

  • Clarification of available support options;

  • A signaling tool for recurring issues;

  • Input for evaluations, dashboards, and annual reports.

Support from the Organization

Psychological and Psychosocial Support

  • Employee Assistance Programs
    A trusted place for psychosocial guidance related to work and personal situations.

  • Psychological Care
    Internal or external psychologists, often (partially) reimbursed by the organization.

  • Coaching
    Support for personal development, leadership questions, or resilience recovery.

  • Aftercare
    Support following impactful situations, such as boundary-crossing behavior or reintegration.

Financial and Legal Support

  • Budget Coaching
    For employees with financial worries, debts, or stress.

  • Legal Advice
    Internal or external support in labor conflicts or complex situations.

Addiction, Lifestyle, and Well-being

  • Preventive Health Programs
    Focused on physical, mental, and social health.

  • Addiction Support
    For employees with questions or concerns about substance use or behavioral addiction.

Interpersonal Support

  • Mediation and Conflict Resolution
    For (potential) escalation between colleagues or departments.

  • Confidential Advisors Network
    For sparring, co-reflection, or peer consultation.

  • HR Support
    For questions about policy, employment conditions, and work relationships.

Development and Prevention

  • Training & Workshops
    On topics including social safety, accountability culture, inclusion, and stress prevention.

 

Support from External Organizations

Psychosocial and Trauma Care

Legal Support & Whistleblowing

Addiction Care & Lifestyle

 

Using the Card in Your Practice

  • Provide Context: Don’t share the card as a simple menu of options; use it as part of a deeper conversation about what the employee truly needs.

  • Collect Signals: Anonymously note which types of referrals occur frequently—where are there recurring issues, and where is there inaccessibility or resistance?

  • Report Back: Incorporate trends and bottlenecks into your quarterly or annual reports.

  • Advise Proactively: Use your insights to advise HR and management teams on issues related to accessibility, communication, or policy.

 

Structural Value of Referrals

Referrals are not just individual routes, but provide insights into:

  • Where interventions are effective or lacking;

  • Which groups are structurally at risk;

  • Which themes keep recurring despite existing provisions;

  • Where policy, language, or communication fall short.

Make these insights a topic of discussion in:

  • Meetings between proactive confidential advisors

  • HR strategy sessions

  • Management team evaluations

  • Policy revisions

 

Finally

The power of the referral card lies not only in the overview it provides but in how you use it: as a guide for employees and as a mirror for the organization.