Reflection Exercise: From Case to Culture Issue
Goal: Don’t view conversations as isolated “cases,” but as entry points to broader patterns.
Step 1: Describe a recent conversation (without personal details):
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What was the central theme?
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What behavior, dynamic, or system became visible?
Step 2: Formulate the broader question:
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What does this situation reveal about the organization’s culture, workload, leadership, or structure?
Step 3: Identify a possible preventive step:
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Who needs to hear this?
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What intervention could help address this pattern early?
Example:
Conversation about fear of making mistakes → pattern of perfectionism in Team X → suggestion to HR: training on psychological safety.